(14.3.1) Business Features

By ef.confluence
1 min

The basic business features of VRS are to record Cisco voice calls and give users the ability to search and play them.

Call Recording

VRS can record Cisco contact center calls for up to 100 concurrent agents

Search Recordings on VRS UI

search recording-UI-1.png

Playback Recordings

 

playback recordings.png

Downloading

 

download.png

 



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