(14.3.1) Voice Recording
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The Expertflow Voice Recording is a Solution for single & multi-site contact centers up to 100 concurrent agents. Calls are recorded & displayed on UI. The recordings can be played and downloaded, and a RESTful API provides access to all objects. For further details, see Release Notes.Â
Deployment Guides
Release Notes
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(14.3.1) Release Notes (Voice Recording Solution)
Limitations
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(14.3.1) System Limitations (Voice Recording Solution)
User Guide
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(14.3.1) User Guide for EFCX (Voice Recording Solution)
(14.3.1) User Guide for Cisco (Voice Recording Solution)
Business Features
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(14.3.1) Business Features (Voice Recording Solution)