/
(14.3.1) Voice Recording
(14.3.1) Voice Recording
- ef.confluence
Owned by ef.confluence
The Expertflow Voice Recording is a Solution for single & multi-site contact centers up to 100 concurrent agents. Calls are recorded & displayed on UI. The recordings can be played and downloaded, and a RESTful API provides access to all objects. For further details, see Release Notes.
Deployment Guides
Release Notes
-
(14.3.1) Release Notes (Voice Recording Solution)
Limitations
-
(14.3.1) System Limitations (Voice Recording Solution)
User Guide
-
(14.3.1) User Guide for EFCX (Voice Recording Solution)
https://expertflow-docs.atlassian.net/wiki/spaces/VRS/pages/675971318 (Voice Recording Solution)
Business Features
-
(14.3.1) Business Features (Voice Recording Solution)