Document toolboxDocument toolbox

(14.0) Voice Recording

Owned by Jawad Bokhari
Last updated: Mar 18, 2024 by Navira Zainab
1 min read

The Expertflow Voice Recording is a Solution for single & multi-site contact centers up to 100 concurrent agents. Calls are recorded & stored as individual call legs including call hold, call transfer, and call conference. The recordings can be archived, deleted or downloaded, and a RESTful API provides access to all objects. For further details, see (14.0) Release Notes. 

Deployment Guides