Published Apr 07

(14.4) Voice Recording

By Navira Zainab

 

 

 

The Expertflow Voice Recording is a Solution for single & multi-site contact centers up to 100 concurrent agents. Calls are recorded & stored as individual call legs including call hold, call transfer, and call conference. The recordings can be archived, deleted or downloaded, and a RESTful API provides access to all objects. For further details, see Release Notes. 



Deployment Guides

Release Notes

Business Features

Limitations

User Guide

 

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