(14.2) Voice Recording
- Navira Zainab
Owned by Navira Zainab
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The Expertflow Voice Recording is a Solution for single & multi-site contact centers up to 100 concurrent agents. Calls are recorded & stored as individual call legs including call hold, call transfer, and call conference. The recordings can be archived, deleted or downloaded, and a RESTful API provides access to all objects. For further details, see Release Notes.Â
Deployment Guides
Release Notes
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(14.2) Release Notes (Voice Recording Solution)
Limitations
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(14.2) System Limitations (Voice Recording Solution)
User Guide
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(14.2) User Guide (Voice Recording Solution)
Business Features
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(14.2) Business Features (Voice Recording Solution)