.System Limitations v13.1

Summary	Description
SLA is calculated based on a hardcoded formula	SLA = (Calls Handled/Total Calls) x100
Gadgets are not resizeable	Gadgets added in the dashboard are of the fixed sizes and cannot be resized.
Templates are not resizeable	Templates are not resizeable. The user has to choose from fixed templates
Free Dashboard Design grid not available to create custom dashboard templates	Dashboards can only be created following one of the predefined dashboard templates. Users cannot create customized dashboard templates for now.
The user-uploaded Company logo is not applicable to the final Dashboard view	The logo uploaded by the user is displayed across all admin portal pages only and is not applicable to final dashboard views.
Large gadgets in small boxes might disturb the UI	Users should avoid plotting the gadgets with large visualizations especially the Bar/Line charts and data tables on the dashboard templates having small boxes.
Refresh the dashboard final link manually in case of a network glitch	In case of a network glitch, manual intervention is required to refresh the dashboard view
Refresh the dashboard link to see updated/removed gadgets from the dashboard	If the user changes or removes and adds another gadget in a dashboard while the final dashboard link is already opened on a separate window, the user would need to refresh the page to see the updated gadgets. However, the real-time stats are updated automatically without requiring to refresh the page.
Dashboard Template once selected cannot be updated later	Once the dashboard template is selected, the dashboard is created with a default name. The user cannot later change the template. To change the template, delete the dashboard and create a new dashboard with the desired template.
Default data refresh rate is 10 seconds	The application currently has the default data refresh rate of 10 seconds for each dashboard gadget
Font colors and sizes of gadget titles cannot be changed	You cannot change the font size and color of the gadget titles. Only the font color of the message text can be changed in the Text Message gadgets.
Font sizes of text messages cannot be changed	Font sizes of the text in Text gadgets are fixed and cannot be modified.
Statistics get refreshed when the Master node is shifted from one node to the subscriber node	All the realtime stats are refreshed and the count starts from zero whenever the master node is shifted to a new Master.
Data Service attribute tooltips are not translated	The tooltips displayed for each data service attribute are not translated automatically. This is shown in the same language in which it was mentioned within the data service.
The translation is only for the left to right languages	The application supports language translation for all languages mentioned on the Languages Support page. You can place the translation file in the /root/wallboard/docker/translation folder with the name translation_code.json. The frontend should be restarted after placing the translation file in the translation folder.