/
.Solution Prerequisites v13.6

.Solution Prerequisites v13.6

Hardware Sizing

The following lists the machine specifications with no other EF components installed on the VM.

vCPU

vRAM

vDisk

Notes

2 cores (2.60GHz, 2 processors)

4 GB

1x100 GB mounted on /

In case MSSQL server is installed on a separate machine
4 cores (2.60 GHz, 4 processors8 GB1x100 GB mounted on /If MSSQL server is installed on the same machine as the wallboard stack


For HA, the same specifications would be doubled for two machines.

To get machine specifications for a larger agent volume and/or with other ExpertFlow products in a co-resident deployment, please get a quote from ExpertFlow or contact your ExpertFlow Account Manager.

Software Requirements

Wallboard Reporting/ Display Device

The provisioning of reporting devices is partner/customer's responsibility. For reporting device, one of the following hardware solutions must be provided to display wallboard views in the production environment.

  • An existing PC with a pre-installed OS, Monitor or LCD for wallboard display OR
  • A Smart LCD with an embedded browser to open the wallboard view OR
  • A raspberry pi device with OS installed with an LCD to display.
    For raspberry pi device's details, see https://www.raspberrypi.org/products/raspberry-pi-3-model-b/

Port Utilization

The following ports should remain open on the Firewall. The local security policy and any antivirus should also allow open communication on the following ports.

Type

Source Host

Source Port

Destination Host

Destination Port

HTTP

Enterprise web user

any