.Upgrade Guide v13.5.1

.Upgrade Guide v13.5.1

This guide is valid for the following wallboard release

 

Source Release

Destination Release

Deployment Mode

 

Source Release

Destination Release

Deployment Mode

 

13.5

13.5.1

Singleton/HA

Deploy New Release

  1. Stop the current release containers. 

  2. Download the deployment script  and place it in the separate directory (do not overlap it with the current release directory) and Run it.

    # chmod +x deploy-wallboard.sh # ./deploy-wallboard.sh
  3. Replace the current-release-deployment-dir/wallboard/docker/docker-compose.yml file with new-release-deployment-dir/wallboard/docker/docker-compose.yml file.

  4. Open the current-release-deployment-dir/wallboard/docker/synchronizer-variables.env and add the following configuration parameter. Set the desired value in the SLA_FORMULA parameter.

    #1 = (Calls Answered/ Calls presented)*100 (updated after every 5 sec) #2 = (Calls Answered met SL/ Calls presented)*100 (updated after every 5 mins) SLA_FORMULA=2
  5. Execute the following commands inside the current-release-deployment-dir/wallboard/ directory.

    # chmod 755 install.sh # ./install.sh
  6. Run the following command to ensure that all the components are up and running. 

    # docker ps
  7. Repeat these setups on other machines if the solution is deployed in HA.

  8. Clear the browser cache after successful completion of the upgrade.