.Upgrade Guide v13.5.1

.Upgrade Guide v13.5.1

This guide is valid for the following wallboard release



Source Release

Destination Release

Deployment Mode



Source Release

Destination Release

Deployment Mode



13.5

13.5.1

Singleton/HA

Deploy New Release

  1. Stop the current release containers. 

  2. Download the deployment script deploy-wallboard.sh and place it in the separate directory (do not overlap it with the current release directory) and Run it.

    # chmod +x deploy-wallboard.sh # ./deploy-wallboard.sh



  3. Replace the current-release-deployment-dir/wallboard/docker/docker-compose.yml file with new-release-deployment-dir/wallboard/docker/docker-compose.yml file.

  4. Open the current-release-deployment-dir/wallboard/docker/synchronizer-variables.env and add the following configuration parameter. Set the desired value in the SLA_FORMULA parameter.

    #1 = (Calls Answered/ Calls presented)*100 (updated after every 5 sec) #2 = (Calls Answered met SL/ Calls presented)*100 (updated after every 5 mins) SLA_FORMULA=2



  5. Execute the following commands inside the current-release-deployment-dir/wallboard/ directory.

    # chmod 755 install.sh # ./install.sh



  6. Run the following command to ensure that all the components are up and running. 

    # docker ps



  7. Repeat these setups on other machines if the solution is deployed in HA.

  8. Clear the browser cache after successful completion of the upgrade.