.Solution Prerequisites v13.2
The following are the solution setup prerequisites.
Hardware requirements
A single VM required for NON-HA deployment.
For HA deployment, two VMs are required. Each machine should have the following hardware specifications. The two VMs will be referred by VM1 and VM2 in this guide.
Minimum requirement | |
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CPU | 4 cores on each VM |
RAM | 4 GB on each VM |
Disk | 300 GB on VM |
NICs | 1 NIC per VM |
Software requirements
Minimum requirement | |
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OS | CentOS 7 |
MSSQLServer | 2016 |
Docker CE | 18+ |
Docker compose | 1.21 |
Git | 1.8+ |
Following are the prerequisites for setting up Voice recording solution under different deployment profiles.Â
Voice Recording Solution | |
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Hardware Sizing | |
For up to 100 concurrent agents | 4 vCPU, 8 GB RAM, 500 GB HDD |
Software Requirements | |
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System Access Requirements | |
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