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(2.0) Compatibility Guide

UCCX Compatibility

CCX

Finesse

Compatibility

CCX 11.6

Finesse 11.6

Compatible

CCE 12.0Finesse 12.0Compatible

Browser Compatibility

Browser

Version

Compatibility

Google Chrome 

93.0.4577.63(64-bit)

Compatible

Firefox91.0.2(64-bit)Compatible

Note: 

We have mentioned only those versions as compatible with which we have done our lab testing. But our solution would work with all the mentioned versions below as the Cisco APIs are the same for all the versions. Testing can be scheduled before actual deployment just to be sure.