(1.0) OBDISCONNECTED

Event Name	OBDISCONNECTED
Description	This event is invoked only when a manual outbound call is disconnected.

Event Parameters

Following are the parameter details

Parameter	Value	Is Mandatory	Description
CallType	Outbound	Mandatory
CallState	Disconnected	Mandatory
ani		Mandatory	Calling Number
DNIS		Mandatory
CallId		Mandatory	Dialog ID of the current call
CallAbandoned	False	Mandatory	Its value is only True when the manual outbound calls dropped by the agent before the call connected.
ManualOutBoundCall	True	Mandatory
activityDialogID		Mandatory	Dialog ID of the main call
Comments		Optional	The occurrence based on the value
WrapUp		Optional	The occurrence based on the value
CallTypeDropCall		Mandatory	Dialog ID of drop call.
dropCallDialogID		Mandatory	Dialog ID of the disconnected call. It should be the same as an activity dialog ID.
timeElapsedInSec		Mandatory	Time elapsed in seconds for the main call.
callVariable1		Optional	The occurrence based on the value
callVariable2		Optional	The occurrence based on the value
callVariable3		Optional	The occurrence based on the value
callVariable4		Optional	The occurrence based on the value
callVariable5		Optional	The occurrence based on the value
callVariable6		Optional	The occurrence based on the value
callVariable7		Optional	The occurrence based on the value
callVariable8		Optional	The occurrence based on the value
callVariable9		Optional	The occurrence based on the value
callVariable10		Optional	The occurrence based on the value
previousDialogId		Mandatory	Its value is not empty for the second agent while empty/optional for the ist agent.