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Microsoft Dynamics CRM Omnichannel Integration
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(1.0) Microsoft Dynamics CRM Omnichannel Integration
(1.0) Microsoft Dynamics Web-Based CTI Connector
(1.0) Microsoft USD CTI Integration Details
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(1.0) Compatibility Guide
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(1.0) MS CRM Architecture and Deployment
(1.0) Dynamics CRM Events
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Dynamics CRM Omnichannel Integration
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(1.0) Microsoft USD CTI Integration Details
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(1.0) Solution Security
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(1.0) Solution Security
CTI
Navira Zainab
Owned by
CTI
Dec 07, 2023
1 min read
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SSL SupportÂ
The communication between MS Dynamics ↔  GC, We use Message Broker ActiveMQ, and we secure the communication via
Â
SSL
Â
The communication between GC ↔  Finesse take place via HTTPS REST APIsÂ
The solution Component and flow diagram can be found
Â
here
{"serverDuration": 35, "requestCorrelationId": "892ae9c1af044e6dad4c85039c1fa0f6"}