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MS USD CTI Connector Install Guide
Business Feature
Compatibility Guide
Deployment Guide
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Deployment Models v3.9.2
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Solution Components and Architecture
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Solution Pre-reqs
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Solution Security
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.Business Feature v3.9.2
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.Compatibility Guide v3.9.2
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Deployment Models
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.Solution Pre-reqs v3.9.2
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.Deployment Guide v3.9.2
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.Solution Security v3.9.2
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Microsoft Dynamics USD CTI Connector
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MS USD CTI Connector Install Guide
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Solution Security
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Solution Security
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Last updated:
Jan 26, 2022
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SSL SupportÂ
The communication between MS Dynamics ↔  GC, We use Message Broker ActiveMQ, and we secure the communication via
Â
SSL
Â
The communication between GC ↔  Finesse take place via HTTPS REST APIsÂ
The solution Component and flow diagram can be found
Â
here
{"serverDuration": 33, "requestCorrelationId": "3d7842719ed64dec8b0c3b5d267662bd"}