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MS USD CTI Connector Install Guide
Business Feature
Compatibility Guide
Deployment Guide
•
Deployment Models v3.9.2
•
Solution Components and Architecture
•
Solution Pre-reqs
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Solution Security
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.Business Feature v3.9.2
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.Compatibility Guide v3.9.2
•
Deployment Models
•
.Solution Pre-reqs v3.9.2
•
.Deployment Guide v3.9.2
•
.Solution Security v3.9.2
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Solution Security
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Solution Security
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Last updated:
Jan 26, 2022
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SSL Support
The communication between MS Dynamics ↔ GC, We use Message Broker ActiveMQ, and we secure the communication via
SSL
The communication between GC ↔ Finesse take place via HTTPS REST APIs
The solution Component and flow diagram can be found
here
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{"serverDuration": 41, "requestCorrelationId": "024fcd23bb314ce38d3bc700b1f46f78"}