Caller List Limitations

Limitations:

• The system has been tested and verified to handle CSV files with up to 300,000 entries during a single upload process. It is recommended to upload in chunks if the file have more than 300,000 entries

• Duplicated callers are allowed to be uploaded if already exist in the caller list.

• Duplicated callers are uploaded only once if they are in the same CSV file.

• Single caller calling number should be more than 3 digits while through uploading file calling number can consist of two digits.

• There are some inconsistencies noticed while updating the caller info which need to be fixed. For some callers, a user is not able to update the caller info.

• The percentage of CPU usage relative to the total available CPU resources observed while uploading CSV files increases which may seem unusual as it exceeds 100%. This could indicate that the container is using multiple CPU cores or threads.

• During upload time Users experience a delay in response ranging between 3 to 9 minutes when attempting to access callers in a caller lists.

Callers uploaded in caller List with CSV file

TTL less than the current TTL can be uploaded through CSV.

Callers uploaded in the caller List as single callers:

Note: Calling Number and Caller List is compulsory

TTL should be greater than current TTL

TTL expired:

A total number of 399,996 callers were observed in a caller list, monitored for expiration based on a Time-To-Live (TTL). A cron job, initiated at 1:00 am, removes all callers with expired TTL from the database. However, an observed limitation arises during this removal process. Users experience a delay in response ranging between 3 to 9 minutes when attempting to access callers in a caller list during this cron job.

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