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(4.4.11) GC LoadTest Report
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(4.4.11) GC LoadTest Report

Owned by CTI
Last updated: May 15, 2024 by Navira Zainab

soad Test Cycle 1:

Hardware Specs:

CPU

RAM

Hard Disk

8 VCPU16 GB102 GB
#ComponentScenarioBenchmarkNotesResponse Time (s)Test ResultComments
1

GC

  • Login 500 agents and Logout
CPU usage shouldn't be more than 70%
  • CPU Load:
    • Max 64% (CPU Spike)
    • Min 3-5%
  • RAM used:
    • 2.64GB to 0.81GB/15.51GB 

Min: 3.1s

Max: 31.3s

Avg: 11.2s

479 Passed out of 50021 agents couldn't login/logout due to device failure 
  • Login 500 agents and Make ready
CPU usage shouldn't be more than 70%
  • CPU Load:
    • Max 66% (CPU Spike)
    • Min 3-5%
  • RAM used:
    • 2.64GB to 0.81GB/15.51GB 

Min: 1.1s

Max: 6.1s

Avg: 3.59s

480 Passed out of 50020 agents couldn't login/ready due to device failure 
  • Put 500 Inbound calls on 500 agents
CPU usage shouldn't be more than 70%
  • CPU Load:
    • Max 62% (CPU Spike)
    • Min 3-5%
  • RAM used:
    • 2.98GB to 0.89GB/15.51GB

Min: 9.8s

Max: 17.4s

Avg: 14.6s

489 Passed out of 50011 agents couldn't login/ready due to device failure 

Load Test Cycle 2:

#ComponentScenarioBenchmarkNotesResponse Time (s)Test ResultComments
1

GC

  • Login 1000 agents and Logout
CPU usage shouldn't be more than 80%
  • CPU Load:
    • Max 77% (CPU Spike)
    • Min 7-11%
  • RAM used:
    • 3.49GB to 0.81GB/15.51GB 

Min: 6.1s

Max: 30.9s

Avg: 19.5s

947 Passed out of 100053 agents couldn't login/logout due to device failure 
  • Login 1000 agents and Make ready
CPU usage shouldn't be more than 80%
  • CPU Load:
    • Max 75% (CPU Spike)
    • Min 7-11%
  • RAM used:
    • 4.00GB to 0.86GB/15.51GB 

Min: 2.4s

Max: 13.1s

Avg: 7.27s

926 Passed out of 100074 agents couldn't login/ready due to device failure 
  • Put 1000 Inbound calls on 1000 agents
CPU usage shouldn't be more than 80%
  • CPU Load:
    • Max 79% (CPU Spike)
    • Avg 9-11%
  • RAM used:
    • 4.03GB to 0.89GB/15.51GB

Min: 15s

Max: 36s

Avg: 21s

928 Passed out of 100072 agents couldn't login/ready due to device failure 


GC has been tested with 1000 concurrent agents with 1000 concurrent calls and you can find the load test report detail here 

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