(4.4.12) GC LoadTest Report

8 VCPU

16 GB

102 GB

1

GC

• Login 500 agents and Logout

CPU usage shouldn't be more than 70%

• CPU Load:

  • Max 5% (CPU Spike)

  • Min 3-5%

• RAM used:

  • 2.64GB from 0.81GB 

Min: 3.1s

Max: 31.3s

Avg: 11.2s

Pass

500 agents logged in and logged out successfully. 
Test run via in-house GC test utility.

• Login 500 agents and Make ready

CPU usage shouldn't be more than 70%

• CPU Load:

  • Max 66% (CPU Spike)

  • Min 3-5%

• RAM used:

  • 2.64GB from 0.81GB 

Min: 1.1s

Max: 6.1s

Avg: 3.59s

Pass

500 agents logged in and changed their state to Ready successfully.
Test run via in-house GC test utility.

• Put 500 Inbound calls on 500 agents

CPU usage shouldn't be more than 70%

• CPU Load:

  • Max 50% (CPU Spike)

  • Min 6-10%

• RAM used:

  • 2.98GB from 0.89GB

Min: 9.8s

Max: 17.4s

Avg: 14.6s

Pass

500 agents able to answer/handle the 500 calls at a time.
Test run via in-house GC test utility.

1

GC

• Login 1000 agents and Logout

CPU usage shouldn't be more than 80%

• CPU Load:

  • Max 15% (CPU Spike)

  • Min 5-6%

• RAM used:

  • 3.49GB from 0.81GB 

Min: 6.1s

Max: 30.9s

Avg: 19.5s

Pass

1000 agents logged in and logged out successfully. 
Test run via in-house GC test utility.

• Login 1000 agents and Make ready

CPU usage shouldn't be more than 80%

• CPU Load:

  • Max 75% (CPU Spike)

  • Avg 7-11%

• RAM used:

  • 4.00GB from 0.86GB 

Min: 2.4s

Max: 13.1s

Avg: 7.27s

Pass

1000 agents logged in and changed their state to Ready successfully.
Test run via in-house GC test utility.

• Put 1000 Inbound calls on 1000 agents

CPU usage shouldn't be more than 80%

• CPU Load:

  • Max 62% (CPU Spike)

  • Avg 8-13%

• RAM used:

  • 4.03GB from 0.89GB

Min: 15s

Max: 36s

Avg: 21s

Pass

1000 agents able to answer/handle the 1000 calls at a time.
Test run via in-house GC test utility.