(1.0) Deployment Guide / Solution Prerequisites

We support 3 different flavors of MS CRM Web-Connector, based on the different MS CRM versions, however, EF Server Side component installation Aka Generic Connector installation is common for all these flavors, For Generic Connector prerequisites, see Generic Connector Deployment Prerequisites.

INFO

MS CRM Web-CTI Connector can co-reside with EF Generic Connector, So the Hardware/port requirements are the same which are mentioned in the Generic Connector Deployment Prerequisites

Once the Generic Connector-based version is installed, please follow the relevant guide as per CRM Version.

Version	Detail	Deployment Guide
CIF	CIF release is only available for MS CRM Online version 9. x	Link
On-Premise for UCI	This release is compatible with UCI for MS CRM on-premise installation for version 9. x	Link
Classic UI Installation	This release is compatible with MS CRM 8. x version	Link