.Solution Prerequisites v14.0
Grafana is installed and accessible. See Docker Based Grafana Deployment for more information
Docker and Docker compose deployed on the VM.
For Wallboard for Cisco CC
Cisco contact center environment is installed and accessible (Required for Wallboard for Cisco CC)
Compatible Cisco Unified CC versions
Cisco UCCE | Cisco UCCX |
|---|---|
This version is tested with Cisco CCE. | This version is not tested with the Cisco CCX platform. An on-demand test cycle can be planned for testing with the desired CCE version. |