CDISCONNECTED

Event Name	CDISCONNECTED
Description	This event is invoked when a Campaign call is disconnected.

Event Parameters

Following are the parameter details

Parameter	Value	Is Mandatory	Description
CallType	Outbound	Mandatory
CallState	Disconnected	Mandatory
ani		Mandatory	Calling Number
DNIS		Mandatory
CallId		Mandatory	Dialog ID of the main call
CallAbandoned	False	Mandatory
ManualOutBoundCall	False	Mandatory
activityDialogID		Mandatory	Dialog ID of the main call
Comments		Optional	The occurrence based on the value
WrapUp		Optional	The occurrence based on the value
CallTypeDropCall		Mandatory	Dialog ID of drop call.
dropCallDialogID		Mandatory	Dialog ID of the disconnected call. It should be the same as an activity dialog ID.
timeElapsedInSec		Mandatory	Time elapsed in seconds for the main call.
callVariable1		Optional	The occurrence based on the value
callVariable2		Optional	The occurrence based on the value
callVariable3		Optional	The occurrence based on the value
callVariable4		Optional	The occurrence based on the value
callVariable5		Optional	The occurrence based on the value
callVariable6		Optional	The occurrence based on the value
callVariable7		Optional	The occurrence based on the value
callVariable8		Optional	The occurrence based on the value
callVariable9		Optional	The occurrence based on the value
callVariable10		Optional	The occurrence based on the value
BACampaign		Mandatory	Campaign Variables based on the value
BAStatus		Mandatory	Campaign Variables based on the value
BAResponse		Mandatory	Campaign Variables based on the value
BAAccountNumber		Mandatory	Campaign Variables based on the value
BADialedListID		Mandatory	Campaign Variables based on the value
BATimeZone		Mandatory	Campaign Variables based on the value
BABuddyName		Mandatory	Campaign Variables based on the value
previousDialogId		Mandatory	Its value is not empty for the second agent while empty/optional for the ist agent.