The Expertflow Voice Recording Solution is a solution for single & multi-site contact centers up to 100 concurrent agents. Calls are recorded & stored as individual call legs including call hold, call transfer, and call conference. The recordings can be archived, deleted or downloaded, and a RESTful API provides access to all objects. For further details, see Release Notes.
Deployment Guides
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Release Notes
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Limitations
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User Guide
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Business Features
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