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.Connected Calls Detail - IVR Report v13.2

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Created by Former user, last modified on Aug 31, 2020

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Report Description	This report shows the details of the calls attempted by the dialer and connected to/redirected to an IVR script. The report only caters the attempts sent to dialer by ECM.

Report Screenshot

Report Fields

#	Field Name	Description
1	Campaign Name	Name of the ECM campaign
2	Date Time
3	Number Called
4	Call Duration
5	Cisco Campaign
6	Call Result

Filters

Campaign Name
Start Date
End Date

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