Summary | Description |
| SLA is calculated based on a hardcoded formula | SLA = (Calls Handled/Total Calls) x100 |
| Gadgets are not resizeable | Gadgets added in the dashboard are of the fixed sizes and cannot be resized. |
| Templates are not resizeable | Templates are not resizeable. The user has to choose from fixed templates |
| Free Dashboard Design grid not available to create custom dashboard templates | Dashboards can only be created following one of the predefined dashboard templates. Users cannot create customized dashboard templates for now. |
| The user-uploaded Company logo is not applicable to the final Dashboard view | The logo uploaded by the user is displayed across all admin portal pages only and is not applicable to final dashboard views. |
| Large gadgets in small boxes might disturb the UI | Users should avoid plotting the gadgets with large visualizations especially the Bar/Line charts and data tables on the dashboard templates having small boxes. |
| Refresh the dashboard final link manually in case of a network glitch | In case of a network glitch, manual intervention is required to refresh the dashboard view |
| Refresh the dashboard link to see updated/removed gadgets from the dashboard | If the user changes or removes and adds another gadget in a dashboard while the final dashboard link is already opened on a separate window, the user would need to refresh the page to see the updated gadgets. However, the real-time stats are updated automatically without requiring to refresh the page. |
| Dashboard Template once selected cannot be updated later | Once the dashboard template is selected, the dashboard is created with a default name. The user cannot later change the template. To change the template, delete the dashboard and create a new dashboard with the desired template. |
| Default data refresh rate is 10 seconds | The application currently has the default data refresh rate of 10 seconds for each dashboard gadget |
| Font colors and sizes of gadget titles cannot be changed | You cannot change the font size and color of the gadget titles. Only the font color of the message text can be changed in the Text Message gadgets. |
| Font sizes of text messages cannot be changed | Font sizes of the text in Text gadgets are fixed and cannot be modified. |
| Statistics get refreshed when the Master node is shifted from one node to the subscriber node | All the realtime stats are refreshed and the count starts from zero whenever the master node is shifted to a new Master. |
| Data Service attribute tooltips are not translated | The tooltips displayed for each data service attribute are not translated automatically. This is shown in the same language in which it was mentioned within the data service. |
| The translation is only for the left to right languages | The application supports language translation for all languages mentioned on the Languages Support page. You can place the translation file in the /root/wallboard/docker/translation folder with the name translation_code.json. The frontend should be restarted after placing the translation file in the translation folder. |
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