New Features |
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Work-around job for retrieving lost calls on VRS Show if |
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special | @authenticated |
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match | all |
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| project.expertflow.com JIRAissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutionkey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution131d473b-dd43-389a-9dac-6f501204581bEMR-2794 |
| A new backend job has been implementedAn improvement has been made on the new back-end job to cater for the failing jabber Extension Calls. It is configurable. It was observed that some recordings are not getting to the mixer container and were not displaying on the VRS front end. So, a job is implemented which runs after the configured time to fetch the missing recordings and submit them to the mixer which will, in turn, update the database and show the missing recordings on the front end. |
VRS Load Test Show if |
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special | @authenticated |
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match | all |
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| project.expertflow.com JIRAissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutionkey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution131d473b-dd43-389a-9dac-6f501204581bEMR-2803 |
| A manual load test was carried out for approximately 13 to 15 agents. |
Archived Calls - VRS Show if |
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special | @authenticated |
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match | all |
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| project.expertflow.com JIRAissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutionkey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution131d473b-dd43-389a-9dac-6f501204581bEMR-2784 |
| An archived call record should also be shown on the Recording UI with the status *Archived* even if there's no option to play it back. |
Updated UI Show if |
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special | @authenticated |
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match | all |
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| project.expertflow.com JIRAissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutionkey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution131d473b-dd43-389a-9dac-6f501204581bEMR-2795 |
Show if |
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special | @authenticated |
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match | all |
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| project.expertflow.com JIRAissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutionkey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution131d473b-dd43-389a-9dac-6f501204581bEMR-2800 |
| A lot of improvements have been made to the VRS UI. These include - A record per page selection option has been added, by default 20 records are being displayed on a Single page
- Page Navigation buttons have been added now
- UI for Archived calls have now been added. They will be appearing on the front end now, as greyed-out entries. They can be viewed only
- The search filters and the search bars were overlapping its resolved
- We Support the UI for more than 768px for gadget and for the standalone browser
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