Versions Compared

Old Version 7

changes.mady.by.user Navira Zainab

Saved on

compared with

New Version Current

changes.mady.by.user Navira Zainab

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Excerpt

The Expertflow Voice Recording

Solution

is a

solution

Solution for single & multi-site contact centers up to 100 concurrent agents. Calls are recorded & stored as individual call legs including call hold, call transfer, and call conference. The recordings can be archived, deleted or downloaded, and a RESTful API provides access to all objects. For further details, see (14.0) Release Notes. 

Infoiconfalse

We are constantly updating our documentation. If the document you require is not available / incomplete, please let us know here and will revert via email.




Deployment Guides

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
cqllabel = "deployment-guide" and parent = currentContent ( )

Solution Reference and Architecture

For details regarding the Terminology, Components & Architecture, see Solution Components and Architecture

User Guide

Filter by label (Content by label)showLabelsfalsecqllabel = "user-guide" and space = currentSpace ( ) and ancestor = "14942240"


Show if
special@authenticated

Solution Security

10falsetitlelabel = "security" and space = currentSpace ( )

Compatibility

10falsetitlelabel = "compatibility" and space = currentSpace ( ) and ancestor = "14942240"



Show if
special@authenticated

Business Features

10falsetitlelabel = "features" and space = currentSpace ( )

System Limitations

10falsetitlelabel = "limitations" and space = currentSpace ( ) and ancestor = "14942240"



Show if
special@authenticated
matchall

Solution Prerequisites

10falsetitlelabel = "prerequisites" and space = currentSpace ( ) and ancestor = "14942240"