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Pre-Requisite

1. An SFTP server is required which is same as where VRS is deployed.

2. Need to deploy screen-recording gadget.

Agent Computer

1. Download the Screen Recording executable file from here.

   View file
   name Controller.exe

2. Download

   View file
   name powercmd.txt

   and

   View file
   name config.ps1

   files file

3. Make a directory 'Service' in C:\ and place all three files in it

4. Open the command prompt and add following environment variables from table1

5. To add variables use 'SET <Environment Variable> = <Value>' from Table 1.

6. Open powershell as administrator and run the following commands on any path

   1. Set-ExecutionPolicy RemoteSigned -Scope CurrentUser

   2. Set-ExecutionPolicy Unrestricted -Scope CurrentUser

7. In powershell navigate to C:\Service\ and then run .\config.ps1

8. Run the Controller.exe manually by double click

9. Open the browser and open this url http://localhost:8000 . A page would open indicating that service is running fine.

10. Open the Sftp server and login to sftp server

11. Make a test call

12. Navigate to /screen_recordings on sftp server and see if your recording is savebeing saved.

13. Download and Play the video manually

14. Make a test call and check the front end (front end yet to be made)

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• Deploy the gadget in the finesses server using this guide

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• Gadget file to deployed is

  View file
  name FinessesGadget.zip

  .

• Open you UCCX server and login

• From menu bar open Subsystems → Rmcm → Teams

• Open your team and assign the devices as resources on which screen recording to be enabled

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