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Parameter | Value | Is Mandatory | Description | |
|---|---|---|---|---|
CallType | Inbound | Mandatory | ||
| CallState | Ringing | Mandatory | ||
| ani | Mandatory | Calling Number | ||
| DNIS | Mandatory | |||
| CallId | Mandatory | Dialog ID of the current call | Mandatory||
| CallAbandoned | FasleFalse | Mandatory | ||
| ManualOutBoundCall | False | Mandatory | ||
activityDialogID | Mandatory | Dialog ID of the main call | ||
| callVariable1 | Optional | The occurrence based on the value | ||
| callVariable2 | Optional | The occurrence based on the value | ||
| callVariable3 | Optional | The occurrence based on the value | ||
| callVariable4 | Optional | The occurrence based on the value | ||
| callVariable5 | Optional | The occurrence based on the value | ||
| callVariable6 | Optional | The occurrence based on the value | ||
| callVariable7 | Optional | The occurrence based on the value | ||
| callVariable8 | Optional | The occurrence based on the value | ||
| callVariable9 | Optional | The occurrence based on the value | ||
| callVariable10 | Optional | The occurrence based on the value | ||
| previousDialogId | Mandatory | Its value is not empty for the second agent while empty/optional for the ist agent. |
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