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Solution Reference USD Connector
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(3.9.2 ) Solution Reference USD Connector
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(3.9.2 ) Business Feature
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(3.9.2 ) Solution Components and Architecture
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(3.9.2 ) Solution Pre-reqs
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(3.9.2 ) Compatibility Guide
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(3.9.2 ) MS USD CTI Connector Install Guide
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(3.9.2 ) Deployment Models
(3.9.2 ) Deployment Guide
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(3.9.2 ) MS Dynamics CRM Configurations for Cisco Contact Center Agents
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(3.9.2 ) Solution Security
(4.3) Solution Reference USD Connector
Microsoft Dynamics USD CTI Connector
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Microsoft Dynamics USD CTI Connector
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(3.9.2 ) Solution Reference USD Connector
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(3.9.2 ) Solution Security
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(3.9.2 ) Solution Security
Navira Zainab
Owned by
Navira Zainab
Last updated:
Feb 27, 2024
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1 min read
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SSL SupportÂ
The communication between MS Dynamics ↔  GC, We use Message Broker ActiveMQ, and we secure the communication via
Â
SSL
Â
The communication between GC ↔  Finesse take place via HTTPS REST APIsÂ
The solution Component and flow diagram can be found
Â
here
{"serverDuration": 16, "requestCorrelationId": "46e8d7222e584b5e9f95499aa2420684"}