VRS Upgrade Guide from 14.5 to 14.6

VRS Upgrade Guide from 14.5 to 14.6

This upgrade guide applicable for VRS with EFCX

  1. Stop and remove all the VRS containers and images running in the docker.

  2. Navigate to the recording-solution/docker directory

  3. Open docker-compose-efcx.yml file.

  4. Update all the tags. Add 14.6 in the image of all VRS containers such as front-end, backend-apis for example:
    image: gitlab.expertflow.com:9242/voice-recording-solution/apis:14.6

  5. Open <your instalation folder name>/docker/config.env and tally all the following env variables. Remove the following variables.

Name

Description

Name

Description

1

LOCAL_MACHINE_IP

Local server IP, we don't need that

2

KEYCLOAK_REALM_NAME

Realm name from EFCX keycloak. Add “expertflow

3

KEYCLOAK_CLIENT_ID

KeyCloak client id from EFCX keycloak. Add “cim”

4

KEYCLOAK_CLIENT_SECRET

Copy it from Realm>Clients>cim>Credentials

5

KEYCLOAK_URL

FQDN of EFCX e.g. https://efcx-fqdn.expertflow.com

  1. The Following variables will be added/updated in the config.env file. Open the config.env file.

Name

Description

Name

Description

1

VRS_URL

Update the value to http

2

LOCAL_MACHINE_URL

FQDN that is mapped to Media Server IP on 444 port. e.g. vrs.expertflow.com:444 (only uses for on prem single tenant deployment)

3

ROOT_DOMAIN

Root Domain of the VRS ngnix, eg vrs.expertflow.com (value will be Realm Name for on prem deployment)

4

TENANT_URL

CX Tenant url to fetch tenats eg (https://tenant4.expertflow.com/cx-tenant/tenant)
We can add any of the FQDN that is mapped in EFCX in place of TENANT_URL

5

CX_ROOT_DOMAIN

Root domain of the CX Solution eg (expertflow.com) (value will be “NIL“ for On prem deployment)

6

 

 

9. The root domain vrs.expertflow.com should be mapped to the IP address of the VRS server. Ask IT to configure this simply map a FQDN to the Media Server IP on 444 port to access VRS.

  1. Once the containers get up the VRS Application should be accessible on https://vrs.expertflow.com:444/#/login

  2. For EFCX Deployment. the line <param name="url" value="http://127.0.0.1/app/xml_cdr/xml_cdr_import.php"/> in the xml_cdr.conf.xml file should be uncommented. run the following command to open the xml_cdr.conf.xml and uncomment the above line.

    nano /etc/freeswitch/autoload_configs/xml_cdr.conf.xml

    Once the file is open then uncomment the line, and save it. then restart the Freeswtich. systemctl restart freeswitch

  3. Go to the path where VRS is deployed. eg /recording-solution/config/nginx/conf.d/)
    Run the below command:

    nano /config/nginx/conf.d/https.conf

Once the file is open, paste the following content and close it.

upstream frontend { server front-end:8080; } upstream vrs { server vrs-apis:8080; } server { listen 443 ssl; server_name vrs.expertflow.com; ssl_certificate /etc/nginx/certificates/server.crt; ssl_certificate_key /etc/nginx/certificates/server.key; ssl_session_cache builtin:1000 shared:SSL:10m; ssl_protocols TLSv1.1 TLSv1.2; ssl_ciphers HIGH:!aNULL:!eNULL:!EXPORT:!CAMELLIA:!DES:!MD5:!PSK:!RC4; ssl_prefer_server_ciphers on; access_log /var/log/nginx/https.access.log; # Set common proxy headers globally proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto https; location = / { proxy_pass http://frontend; add_header X-XSS-Protection "1; mode=block" always; add_header X-Content-Type-Options "nosniff" always; add_header Referrer-Policy "no-referrer-when-downgrade" always; add_header Content-Security-Policy "default-src * data: 'unsafe-eval' 'unsafe-inline'; media-src * blob:;" always; } location ^~ /auth { add_header Strict-Transport-Security "max-age=31536000; includeSubDomains" always; add_header Content-Security-Policy "default-src 'self'; frame-ancestors 'self'; script-src 'self' 'unsafe-inline'; style-src 'self' 'unsafe-inline'; img-src *;"; add_header X-Content-Type-Options nosniff; proxy_pass http://frontend; } location ~ ^/assets/(.*) { proxy_pass http://frontend/assets/$1; } location ~ ^/content/(.*) { proxy_pass http://frontend/content/$1; } location ~* \.(xml|js|jpg|png|css|html|otf|eot|svg|ttf|woff|woff2)$ { proxy_pass http://frontend; } location ^~ /frontend { proxy_pass http://frontend$request_uri; } location ^~ /api { proxy_pass http://frontend$request_uri; } location ^~ /vrs { proxy_pass http://vrs$request_uri; } } # HTTP redirect to HTTPS server { listen 80; server_name vrs.expertflow.com; return 301 https://$host$request_uri; }
  1. Navigate application directory and run ./install-efcx and check you container using docker ps command.