Integration with UCCX
On the backend, the application synchronizes all the changes with UCCX directly over the CCX REST APIs.
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In a future release, all the changes made to UCCX through the Supervisor Tools interface will first be stored in the local database and asynchronously be written to CCX if/when CCX is available. This will help to handle the scenarios where CCX server is down and it becomes impossible to make any modification through the Supervisor Tools unless the primary CCX is up again. |
UCCX Failover Cluster Support
The Web App connects to Cisco UCCX API Server for reading and writing data to UCCX.
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