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  1. To update the self-signed certificates for VRS, get the public authority or domain signed certificate .crt and .key files, name them server.crt and server.key, and replace the files in /recording-solution/config/certificates with these two new files. Names should be the same.

  2.  Run ./install-efcx.sh for EFCX Or run ./install-cisco.sh for Cisco UCCX and UCCE.

  3. Run the following command to ensure all the components are running. 

    Code Block
    # docker ps
  4. In case of Cisco go to https : //VRS-IP/#/login to access the application, whereas for EFCX go to https://VRS-IP:444/#/login.

  5. Configure the SIP trunk to enable CUCM to send SIP events to VRS for call recordings. Two sip trunks should be configured in case of HA. (Not for EFCX)

*Nginx service is running on port 443 in case of UCCX or UCCE, and for EFCX it is running on port 444.

  1. For EFCX there are additional steps to be done on the VRS server.

  2. Navigate to the Postgresql folder.

    Code Block
    cd /etc/postgresql/16/main/
  3. Open the file postgresql.conf, scroll down to find the line with #listen_addresses and replace the entire line with the following:

    Code Block
    listen_addresses = '*'
  4. Save and exit.

  5. Open the file pg_hba.conf, scroll down to the bottom and add the line:

    Code Block
    host all all 0.0.0.0/0 md5
  6. Save and exit.

  7. Restart the Postgresql service:

    Code Block
    systemctl restart postgresql