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Overview

The project's primary purpose was to develop a backend module that gets SSO(Single Sign On) Token from Cisco IDS and passes that token to the agent for their XMPP subscription and calls all cisco finesse APIs.

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  1. Navigate to the Identity Service Management console by going to: https://<your_CCX_Host>:8553/idsadmin

  2. Login using the Cisco UCCX/UCCE application user credentials.

  3. Select the Clients icon on the left side of the navigation.

  4. Click on the New button on the upper right-hand side.

  5. Fill the form

    • Enter a unique name for the client (partner application).

    • Enter one or more redirect URLs to which the authorization code has to be delivered. https://<utility_server_Host>:<utility_port>/idscallback

    • Click the '+' button on the right of the input field.

    • Add multiple IPs if you have deployed multiple SSO utility instances.

  6. Click the Add button to add the client

  7. you can see the client_id in the second column of clients table

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Verification Test

Call the following API to test if the utility is working and your configuration are updated.

Request

URL

Response Code

Response Body

GET

https://<ServerIP>:<ServerPort>/testbackend

200OK

system is working fine

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