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The following lists the machine specifications for a maximum of 100 concurrent agents.

vCPU

vRAM

vDisk

2 cores (2.60GHz, 2 processors)

4 GB

1x100 GB


To support HA, the same specifications would be doubled for the two machines for a redundant deployment.

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The following software is required to be installed on the server.

Include Page
(13.3) Compatibility Guide
(13.3) Compatibility Guide

Port Utilization

Type

Source Host

Source Port

Destination Host

Destination Port

HTTP

Supervisor Tools web app

any

CCX-A, CCX-B

80

HTTPS

Supervisor Tools web app

any

CCX-A, CCX-B

443

TCP

Supervisor Tools web app

any

MS SQL Server

1433

TCP

Supervisor Tools web app

any

MySQL

3306

HTTP/S

Enterprise web user

any

Supervisor Tools web app

8080

System Access Requirements

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