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Installation Steps

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  1. Navigate to the recording solution directory and execute the following commands:

    Code Block
    # chmod 755 install.sh
    
    # for EFCX (FusionPBX) run
    ./install-efcx.sh
    
    #for UCCX and UCCE run
    ./install-cisco.sh 
    

    Verify all the containers are up and healthy 

  2. Verify if the keycloak container is healthy (docker ps), if it is on restarting, kill  (docker kill keycloak) and remove (docker rm keycloak) the keycloak container then run ./install.sh. Wait for keycloak container to become healthy.

  3. Set up keycloak

  4. Once keycloak is set up, update the below environment variables in the recording-solution/docker/config.env file. 


    NameDescription
    1KEYCLOAK_REALM_NAMERealm name created in step 4 of keycloak setup
    2KEYCLOAK_CLIENT_IDKeycloak client id from step 6 of keycloak setup
    3KEYCLOAK_CLIENT_SECRETKeycloak client secret from step 8 of keycloak setup
    4KEYCLOAK_PERMISSION_GROUPKeep it same
  5. To update the self-signed certificates for VRS, get the public authority or domain signed certificate .crt and .key files, name them server.crt and server.key, and replace the files in /recording-solution/config/certificates with these two new files. Names should be the same.

  6.  Run ./install-efcx.sh againfor EFCX (FusionPBX) Or run ./install-cisco.sh for UCCX and UCCE.

  7. Run the following command to ensure all the components are running. 

    Code Block
    # docker ps
  8. Go to https : //VRS-IP/#/login to access the application.

  9. Configure the SIP trunk to enable CUCM to send SIP events to VRS for call recordings. Two sip trunks should be configured in case of HA.

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