Versions Compared

Version Old Version 23 New Version 24
Changes made by

Former user

Former user

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This document describes the process of whisper coaching gadget deployment.

...

Info
titleNote
Reporting is Optional, 
If customer required reporting SQL Server would be required, 
If customer want High Availability for reporting, SQL Cluster would be required 

...

Item

Recommended versions

Notes

Firefox

Recent versions

Tested 

Chrome

Recent versions

Tested

Internet Explorer

Recent versions

Not tested

Phones Compatibility

The Expertflow Supervisor Whisper Gadget uses the BiB (Built in Bridge) feature of Cisco phones. Any Cisco phone that supports BiB should work. See here a list of those that do. Formal testing and QA is executed however only with phones listed in the tables below.

ItemTested Versions
Hard Phone(s)CP-7965G
Cisco Jabber Supported Versionjabber Version 12.6.2.38119 Build 288119


Info
titleImportant Note

Officially Cisco supports the Whisper feature only with Hardphone, IP Phone bug is mention here, However, we found during testing that this feature works with a certain version of Jabber. But there are limitations and technical constraints due to limited support at Cisco end

Configure Tomcat Service for SSL (Skip if you want to run on HTTP)

...