This document describes the process of whisper coaching gadget deployment.
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Item | Recommended | Notes |
|---|---|---|
Operating System | Windows Server 2012 Standard Edition (x64) | supported on this operating system |
JDK | JRE 1.8 or higher | Tested with JRE 1.8 |
Tomcat | Tomcat 8.0,8.5 Not the Higher Version | Tested with Tomcat 8.5 |
Browser | Tested on latest Firefox | |
Domain Signed Certificate | Of Machine | |
| MS SQL SERVER | SQL Server Version 2016 | SQL SERVER would only be required if reporting is included, for reporting is included HA, the Customer needs to provide the SQL Cluster |
| Info | ||
|---|---|---|
| ||
Reporting is Optional, If customer required reporting SQL Server would be required, If customer want High Availability for reporting, SQL Cluster would be required |
Port Utilization Requirements
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Item | Recommended versions | Notes |
|---|---|---|
Firefox | Recent versions | Tested |
Chrome | Recent versions | Tested |
Internet Explorer | Recent versions | Not tested |
Phones Compatibility
The Expertflow Supervisor Whisper Gadget uses the BiB (Built in Bridge) feature of Cisco phones. Any Cisco phone that supports BiB should work. See here a list of those that do. Formal testing and QA is executed however only with phones listed in the tables below.
| Item | Tested Versions |
| Hard Phone(s) | CP-7965G |
| Cisco Jabber Supported Version | jabber Version 12.6.2.38119 Build 288119 |
| Info | ||
|---|---|---|
| ||
Officially Cisco supports the Whisper feature only with Hardphone, IP Phone bug is mention here, However, we found during testing that this feature works with a certain version of Jabber. But there are limitations and technical constraints due to limited support at Cisco end |
Configure Tomcat Service for SSL (Skip if you want to run on HTTP)
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