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Supervisor Whisper gadget provides the ability to change the current monitoring mode of a monitoring call from Silent Monitoring to Whisper Coaching.
Whisper Coaching Gadget
Recommended Hardware
These requirements suffice for deployment with 100 agents or less.
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Item
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Recommended
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Notes
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CPU
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2 vCPU
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Can be co-hosted
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Memory
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4 GB
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Disk Space
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30 GB
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Minimum disk space requirement is 5 GB. The recommendation is to account for transactional storage and logs.
Recommended Software
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Item
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Recommended
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Notes
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Operating System
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Windows Server 2012 Standard Edition (x64)
Windows Server 2014 Standard Edition (x64)
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supported on these operating systems
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JDK
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JRE 1.7 or higher
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Tested with JRE 1.7
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Tomcat
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Tomcat 8.0 or higher
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Tested with Tomcat 8.5
Features of Whisper Coaching Gadget
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