This document describes the process of whisper coaching gadget deployment.
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Item | Recommended versions | Notes |
|---|---|---|
UCCE | 11.0 | Tested on version 11.0 |
UCCX | 11.0 | Tested on version 11.0 |
| CUCM | 11.0 | Tested on version 11.0 |
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Browser Compatibility
Item | Recommended versions | Notes |
|---|---|---|
Firefox | Recent versions | Tested |
Chrome | Recent versions | Tested |
Internet Explorer | Recent versions | Not tested |
Phones Compatibility
The Expertflow Supervisor Whisper Gadget uses the BiB (Built in Bridge) feature of Cisco phones. Any Cisco phone that supports BiB should work. See here a list of those that do. Formal testing and QA is executed however only with phones listed in the tables below.
| Item | Tested Versions |
| Hard Phone(s) | CP-7965G |
| Cisco Jabber Supported Version | jabber Version 12.6.2.38119 Build 288119 |
| Info | ||
|---|---|---|
| ||
Officially Cisco supports the Whisper feature only for Hardphone, however, during our testing, we found that this feature seems to work for Jabber specific version as well. However, there may be some issue/limitation while using this feature with Jabber and Expertflow won't be able to fix that |
Configure Tomcat Service for SSL (Skip if you want to run on HTTP)
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