Versions Compared

Old Version 1

changes.mady.by.user Mariyam Mahaar

Saved on

compared with

New Version 2

changes.mady.by.user Mariyam Mahaar

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Excerpt

Generic Connector is the middleware component providing asynchronous connectivity between Cisco Finesse and agents using CRM solutions such as Siebel, MS Dynamics CRM, SAP, and more. Generic Connector provides the same message-queue interface for both Cisco UCCX and Cisco UCCE.




Info
iconfalse

We are constantly updating our documentation. If the document you require is not available here. Please let us know here and will revert via email.


Release Notes

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
cqllabel = "release" and space = currentSpace ( )

Business Features

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
cqllabel = "features" and space = currentSpace ( )

API Guide

Generic Connector communicates with its clients via AMQ messages. The Input/Output messages are covered in GC Messages for GC 3.x. For GC 4.x, use Generic Connector JSON API