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The following sections elaborate more on the list of attributes exposed by the two data services.

Queue Data Service

Attribute Filter

The application shows the following attribute filters for Queue service in case of CCE deployment:

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Note
  • Only stats for rolling five minutes are available to be displayed for Precision Queues.
  • Historical attributes (or attributes with 24h disclaimer) are not available for Precision Queues.

Agent Data Service  

Attribute Filter

The application shows the following attribute filters for Agent service in case of CCE deployment:

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