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Minimum requirement | |
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CPU | 2 cores vCPU |
RAM | 4 GB |
Disk | 100 GB mounted on / |
NICs | 1 NIC |
Software Requirements
OS Compatibility
The following OS software is required on the server:
Item | Version | Notes |
CentOS | 7.x updated to the latest packages (use yum update command) | Administrative privileges (root) are required to follow the deployment steps. |
Database Requirements
Item | Notes |
MS SQL Database Server 2016/2017 Express/Standard/Enterprise | For clustered SQL Server installation, the customer will be responsible to provide the cluster. For stand-alone DB deployment, DB (2017 express) will be included within docker containers. |
Microsoft SQL Server 2017 | Microsoft SQL Server 2017, Microsoft Corporation Express Edition (64-bit) on Linux (Ubuntu 16.04.5 LTS). Only valid in case of a non-HA deployment. |
Docker Engine Requirements
Item | Notes |
Docker CE 18.06.0+ |
Browser Compatibility
Item | Version | Notes |
Firefox | 68.0.2(64 bit), 69.0.3(64-bit) | |
Chrome | Not tested | |
IE | Not tested | Not supported |
Cisco Unified CCX Compatibility
Recently tested against CCX version 11.6 and 12.0 (Premium edition). On-Demand testing can be done on other CCX versions higher and/or prior to v12.0 and CCX Enhanced editions.
Cisco Unified CCE Compatibility
Planned for an upcoming release of Dashboards & Wallboards.
Installation Steps
Internet should be available on the machine where the application is being installed and connections on port 9242 should be allowed in the network firewall to carry out the installation steps. All the commands start with a # indicating that root user privileges are required to execute these commands. Trailing # is not a part of the command.
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- Browse to https://FQDN/umm in your browser (FQDN will be the domain name assigned to the IP/VIP).
- Click on the red warning icon on right, paste the license in the field and click save.
- After adding the license key, access the application at Go to https://FQDN to access wallboard front-end. (FQDN will be the domain name assigned to the VIP).
- Go to Data Service on left side menu to define data services. There will be two data services named Agent Service and Queue Service with the following URLs.
https://FQDN/agent-service and https://FQDN/
admin.
Uninstalling
To uninstall the application completely, execute the following commands.
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