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Minimum requirement

CPU

2 cores vCPU 

RAM

4 GB

Disk

100 GB mounted on /

NICs

1 NIC

Software Requirements

OS Compatibility

The following OS software is required on the server:

Item

Version

Notes

CentOS

7.x updated to the latest packages (use yum update command)Administrative privileges (root) are required to follow the deployment steps.

Database Requirements

Item

Notes

MS SQL Database Server 2016/2017 Express/Standard/EnterpriseFor clustered SQL Server installation, the customer will be responsible to provide the cluster. For stand-alone DB deployment, DB (2017 express) will be included within docker containers.
Microsoft SQL Server 2017Microsoft SQL Server 2017, Microsoft Corporation Express Edition (64-bit) on Linux (Ubuntu 16.04.5 LTS). 
Only valid in case of a non-HA deployment.

Docker Engine Requirements

ItemNotes

Docker CE

Docker CE 18.06.0+


Browser Compatibility

Item

Version

Notes

Firefox

68.0.2(64 bit), 69.0.3(64-bit)


Chrome

Not tested 


IENot tested

Not supported

Cisco Unified CCX Compatibility

Recently tested against CCX version 11.6 and 12.0 (Premium edition). On-Demand testing can be done on other CCX versions higher and/or prior to v12.0 and CCX Enhanced editions.

Cisco Unified CCE Compatibility

Planned for an upcoming release of Dashboards & Wallboards.

Installation Steps

Internet should be available on the machine where the application is being installed and connections on port 9242 should be allowed in the network firewall to carry out the installation steps.  All the commands start with a # indicating that root user privileges are required to execute these commands. Trailing # is not a part of the command.

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  1. Browse to https://FQDN/umm in your browser (FQDN will be the domain name assigned to the IP/VIP). 
  2. Click on the red warning icon on right, paste the license in the field and click save. 
  3. After adding the license key, access the application at Go to https://FQDN to access wallboard front-end. (FQDN will be the domain name assigned to the VIP).
  4. Go to Data Service on left side menu to define data services. There will be two data services named Agent Service and Queue Service with the following URLs.

        https://FQDN/agent-service and https://FQDN/

    admin.

    queue-service 

             Image Added


Uninstalling

To uninstall the application completely, execute the following commands.

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