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Overview

<A brief overview of Expertflow plugin for chat>Universal Chat for Mautic is a plugin to send Campaign Text Messages to contacts via Hybrid Chat. Mautic have pre-built integration with Twilio only, so this plugin is a new alternative to the users of Mautic.

Requirements

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Go to Mautic’s Configuration (/s/config/edit), click on the default transport.

Send Test SMS Campaign

Setup Sms Campaign

After configuring the plugin:

  • Go to Channels > Text Messages.
  • Create a text message with any content.
  • Create some new Contacts having valid email and mobile number fields.
  • Go to Segments.
  • Create a new Segment > Add filter having contacts with valid Mobile numbers in it.
  • Go to Campaigns.
  • Create a New Campaign > Contact Sources > Campaign Segment.
  • Choose the Segment you created early.
  • In the next step, select Action.
  • In the Select box, Choose to Send Text Messages.
  • In the box of Send Text Messages, put a name and choose the message - that you created early.
  • Click on the Publish button and Save your campaign.

Trigger the Campaign

Execute the following cronjobs to trigger the campaign:

  • php bin/console cache:clear
  • php bin/console mautic:segments:update
  • php bin/console mautic:campaigns:update
  • php bin/console mautic:campaigns:trigger

Notes:

When using the Universal Chat Plugin for Mautic.

  1. Mobile contact field is compulsory to be filled with each contact.
  2. +XXXXXXXXXXXX format for the contact phone number including the '+' sign with Country Code and No Space.
  3. Dynamic Variables can be added in the Text Messages. For example: Hi {contactfield=firstname} To learn more Click Here